LensCrafters

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4.5

( 8 reviews )

Fashion, Accessories

Closed 10:00 AM - 08:00 PM See Hours

451 E Altamonte Dr #1467, Altamonte Springs, FL 32701, United States

+1 4078-307-448

LensCrafters is a well-known brand specializing in eyewear and eye care services. With a convenient location at 451 E Altamonte Dr, Ste 1467, in Altamonte Springs, FL, LensCrafters offers a wide range of eyeglasses, sunglasses, and contact lenses to meet the diverse needs of its customers. Known for their excellent customer service and high-quality products, LensCrafters has built a reputation for being a trusted provider of eyewear solutions. Their team of experienced opticians and eye care professionals are dedicated to helping customers find the perfect eyewear that suits their style and vision needs. Additionally, LensCrafters offers comprehensive eye exams to ensure optimal eye health and to provide accurate prescription lenses. With a focus on customer satisfaction and providing a positive eyewear shopping experience, LensCrafters aims to enhance individuals' visual comfort and style.

Amenities and More

Wheelchair-accessible entrance
Toilets
Debit cards
NFC mobile payments
Wheelchair-accessible car park
Appointments recommended
Accepts new patients

Reviews

4.5/5

8 reviews

5 stars

4 stars

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1 stars

Kyle bansavage

March 22, 2024

This store is very well staffed. Friendly, helpful, and happy faces throughout my entire experience. Evan was awesome. He made sure to provide superb customer service; providing information regarding the best options available to me. Thank you Evan and the rest of the staff at LensCrafters Altamonte Mall! You have all gained a new faithful customer!

Mader fans only

March 22, 2024

Highly recommend coming to this location for your glasses needs! The employees were so helpful and patient as I searched for my first set of glasses, allowing me the time to try on as many pairs as I needed with no pressure or pushy, salesy feel. They did a great job of explaining the different lens options and helping make sure I got the best price for the glasses I wanted. 😊

Lauren holland

March 22, 2024

This probably was the worst visit and eye exam experience I’ve had in my life 😂.. not exaggerating I’ve worn glasses and contacts all my life. Not to mention I’m not one for doing reviews, but I just have to share my experience. The doctor was great, but the techs and assistants were horrible. It all started when they mixed up my contacts. So I ended up putting in my left contact in my right eye and visa Vera. What made this very frustrating is the fact that I had my pupils dilated after my eye exam. So I couldn’t read anything up close. I couldn’t see anything up close my eyes were blurry. Having dilated pupils made it hard to see the contacts to put them in. When I asked for assistance the tech kept telling me that I had to put them in myself (almost like this was my first time wearing contacts). I managed to get them in, but once again I was putting in the contacts in wrong eyes as instructed. The eye doctor had to step in and correct the problem. Nevertheless, I still had to take them out myself with dilated pupils and no assistance. Finally after getting the contacts in the correct eyes, a tech just coming in from lunch helped me (she was awesome). Overall, the team was so unorganized. It took them roughly 25mins after my exam to give me my prescription information. I don’t plan going to this lens crafters ever again. Not sure why a routine eye exam turned into such a wild fiasco.

Jose lastra

March 22, 2024

Came into the Altamonte store and Josh adjusted my glasses in a flash! I was crying because a friend was literally dying at that moment and Josh’s personality took my mind away from it—if only for that moment. He has a calm about him. Compliments!!

Tom goodman

March 22, 2024

I was impressed how the store crew worked together as a team to get my glasses. They solved the case themselves but were willing to still call another store if they needed. Now in the case they couldn’t solve my problem, I still would have been satisfied because they tried their best. Thank you Lens Crafters team.

Abdullah mahhaden

March 22, 2024

The customer service rep that took care of me did a phenomenal job. She actually helped me reduce the price. She told me it was insured and i've been to her twice since she was wonderful

James sitler

March 22, 2024

Best Lens Crafters location in FL. Dr. Shams is very sweet & her team is great to work with. After my appointment, I had the pleasure of working with Stephanie to purchase my glasses and she was also awesome! Highly recommend!

Deanna shaya

March 22, 2024

The LensCrafters team at the Altamonte Mall in FL are amazing! Mike and Stephanie were very friendly and helped me find the right service for me. Stephanie fitted my frames PERFECTLY to my face!! No doubt I will be back again soon! Thank you!